Clearpass Stuck At Generate Support Keys

If you have an Aruba account, they sent out a notice... Below is a portion of the email I received.

Reinstall the most recent version of Clearpass Onguard located here. Follow the steps to install Clearpass. Follow the steps to install Clearpass.IF the install gets stuck in a loop (see below) or if Clearpass claims to be already installed, proceed to the next step (8). Reinstall the most recent version of Clearpass Onguard located here. Follow the steps to install Clearpass. Follow the steps to install Clearpass.IF the install gets stuck in a loop (see below) or if Clearpass claims to be already installed, proceed to the next step (8). Jul 29, 2013  ClearPass Policy Manager Guest Onboard AirGroup Insight Onguard MACTrac WorkSpace CPPM BYOD: Remarks: 6.2 ClearPass Guest User Guide. Release date July 25, 2013. Show Date: 7/29/2013 4:33:01 PM: Show Till: 7/29/2018 4:33:01 PM. A key point to notice about this entire process is that the EAP authentication is being done between the and the Server. This allows us to support a wide range of EAP types across many Authenticators.

SUMMARY

The ArubaOS operating system loaded on all Aruba Mobility Controllers and Mobility Access Switches contains a pre-loaded digital certificate with the name “securelogin.arubanetworks.com”. As is stated in the user guide, and multiple customer advisories and Airheads Community postings, the default certificate is not intended for production deployment since every Aruba controller or switch contains the same certificate. Aruba has always recommended customers to replace this default certificate with a certificate issued by a public Certificate Authority or by an internal (PKI) Certificate Authority.

Clearpass Stuck At Generate Support Keys

Aruba Clearpass Support

Clearpass Stuck At Generate Support Keys

While a majority of security conscious customers have taken our advice seriously and replaced the default certificate, Aruba is aware that there are still other customers that are using the default certificate in the production networks typically for Administrative WebUI, securing the Captive Portal login screen in guest networks and for dot1x authentication with EAP termination enable.

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This default certificate (securelogin.arubanetworks.com) was issued by a GeoTrust certificate authority (CA) that is trusted by most browsers and operating systems. However, in light of the following articles, http://www.itnews.com.au/news/aruba-products-contain-compromised-https-certificate-436511 and http://www.darkreading.com/vulnerabilities---threats/cryptographic-key-reuse-remains-widespread-in-embedded-products/d/d-id/1326826, securelogin.arubanetworks.com has been revoked

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